CRM + WhatsApp + AI in a single platform

WhatsApp CRM in Chile with AI to sell more

Your drag-and-drop pipeline, your WhatsApp inbox and an AI assistant that qualifies leads and follows up 24/7, all in one platform. Built for sales teams and SMEs in Chile that sell over WhatsApp.

If you sell over WhatsApp, this sounds familiar

  • Leads come in through WhatsApp, Instagram and Facebook and get scattered across loose chats: nobody knows who is handling whom or where the conversation left off.
  • You lose sales because someone forgot to reply, follow up or get back to the lead who said 'let me think about it'.
  • You have no clear funnel: you don't know how many leads are open, which ones are warm or which rep is actually closing.
  • After office hours nobody answers, and the customer messaging at 11 p.m. ends up with your competitor.
  • You quote, charge and follow up in separate tools (or notebooks and spreadsheets), and the information never matches.

A CRM built around your WhatsApp

Every feature is mapped to how an SME really sells in Chile: by chat, against the clock and without losing a single lead.

Omnichannel inbox in one place

WhatsApp, Telegram, Instagram, Facebook and your website chat all land in a single inbox, with history and context per customer. Your team replies without losing the thread or fighting over the phone.

Drag-and-drop pipeline with lead scoring

A Kanban-style board where you drag each lead through your funnel stages. The AI scores how hot each one is and flags the leads that cooled down so you can rescue them.

AI assistant that qualifies and books 24/7

It replies as your brand across every channel, qualifies the lead, books appointments and quotes on its own, day and night. When a person is needed, it hands the conversation over to a human with no friction.

Automatic follow-up for non-responders

Automations re-engage the lead who left you on read, classify incoming messages and alert the team. You stop relying on each rep's memory to avoid losing opportunities.

Quote and charge without leaving the CRM

Build quotes in minutes (with AI support), send the proposal through the same chat and collect payment with Mercado Pago links. Payment status is recorded in finance automatically.

Train it with your own knowledge

The AI learns from your knowledge base (RAG) to answer with your prices, terms and tone of voice, not generic replies. Each organization is isolated and the audit log records everything.

Up and running in three steps

01

1. Connect your channels

Link WhatsApp by QR (like WhatsApp Web) or with the official WhatsApp Business API, add Telegram with the bot token and install the web chat with a single line of code.

02

2. Train it and build your funnel

Load your knowledge base, define your pipeline stages and your follow-up rules. The AI assistant is ready to reply, qualify and book appointments as your brand.

03

3. Operate and close

Your team works from a single inbox, drags leads through the funnel, quotes, charges with Mercado Pago and lets the automations chase whoever doesn't reply.

Why NetGenius OS instead of a standalone tool

  • It's not just a CRM or just a chatbot: it's an all-in-one platform with CRM, omnichannel inbox, AI, quoting, collections, projects and inventory built in, so you don't glue together five apps that don't talk to each other.
  • You connect WhatsApp by QR or official API: start today by scanning a code, with no approvals to wait for, and move to the API when you need it.
  • The AI is trained on your own knowledge (RAG), so it answers with your real prices and terms, not a generic script, and hands off to a human when needed.
  • It's built by a Chilean company (NetGenius SpA, Los Ángeles, Biobío): you collect with Mercado Pago and talk to sales over WhatsApp in your own time zone.
  • Multi-tenant with an audit log: each organization is isolated, and the code and data belong to the client.

FAQ

How much does the WhatsApp CRM with AI in Chile cost?+

NetGenius OS has Basic, Pro, Distribution and Full plans. Pricing is on request based on your team size and the modules you need. Message us on WhatsApp at +56 9 9775 0151 and we'll put together a proposal tailored to you.

How do I connect my WhatsApp?+

Two ways: by QR, scanning a code like in WhatsApp Web (the fastest way to start), or with the official WhatsApp Business API when you need more volume and formality. Telegram connects with the bot token and your site's chat with a single line of code.

Does the AI assistant replace my sales team?+

No. The assistant handles, qualifies and books 24/7 so no lead goes unanswered, but it hands off to a person when the conversation calls for it. Your team is freed from repetitive work and focuses on closing.

Is it for a small business or only large companies?+

It's for sales teams and SMEs that sell over WhatsApp, of any size. You can start with just the inbox and the pipeline, and turn on quoting, collections, projects or inventory as you grow.

What about the security of my data?+

The platform is multi-tenant: each organization is isolated and has its own audit log. The code and data belong to the client and aren't locked into the tool.

Can I charge my customers from the same CRM?+

Yes. You generate payment links with Mercado Pago, track payment status and everything is recorded automatically in the finance module, with no jumping to another app.

Turn your WhatsApp into a sales machine

Try NetGenius OS and let the AI handle, qualify and follow up while your team closes. Start today or talk to sales over WhatsApp.