AI assistant inside NetGenius OS

AI Agent for WhatsApp that handles 24/7 in your brand voice

An AI assistant answers your WhatsApp instantly, day and night: it replies to questions, qualifies leads, books appointments and builds quotes, and hands off to a person when needed. Trained on your own data (RAG). And because it lives inside NetGenius OS, every conversation lands in your CRM, ready to close.

If your business runs on WhatsApp, this sounds familiar

  • Messages arrive at all hours and on weekends, and a customer who doesn't get a fast reply walks straight to your competitor.
  • Your team spends the day answering the same questions (prices, hours, availability) instead of selling.
  • Conversations stay scattered on a phone: nobody knows which lead got a reply, who was quoted or who is still pending.
  • You tried a rigid menu bot and customers get frustrated because it doesn't understand what they ask.
  • Leads coming in through WhatsApp never reach a CRM or your finances: they get lost in the chat.

What the AI agent does in your WhatsApp

Real NetGenius OS capabilities. The AI understands natural language, not rigid menus.

Replies 24/7 in your brand voice

The assistant answers instantly on your WhatsApp with your company's tone and information, day, night and weekends. Trained on your knowledge base (RAG): documents, prices, services and FAQs.

Qualifies and rescues leads

It spots who's a real prospect, asks the key questions and scores them. With automations, it follows up with anyone who goes quiet and rescues cold leads automatically.

Books and quotes on its own

The AI offers and books appointments 24/7 based on your availability and syncs your calendar. It also builds budgets and proposals in minutes so the customer gets their quote without waiting.

Hands off to a human when needed

When a query calls for it, the agent passes the conversation to a member of your team with the full context and customer history. The AI empowers your team, it doesn't replace it.

Everything in one omnichannel inbox

WhatsApp, Telegram, Instagram, Facebook and web chat in a single inbox, with history per customer. Your team replies from one place, without jumping between apps or phones.

From chat to CRM, quote and payment

Every conversation feeds your drag-and-drop pipeline. From there you advance the lead, generate the quote and get paid with Mercado Pago payment links, all inside the same platform.

Up and running in 3 steps

01

1. Connect your WhatsApp

Scan a QR code just like WhatsApp Web, or connect the official WhatsApp Business API. You can also add Telegram, Instagram, Facebook and web chat (1 line of code) to the same inbox.

02

2. Train the agent on your info

Load your knowledge base (services, prices, hours, FAQs) with RAG and set its tone. The agent learns to reply in your brand voice and to know when to hand off to a person.

03

3. Operate and measure

The agent handles WhatsApp 24/7, qualifies, books and quotes, and drops every lead into your CRM. Your team takes the conversations that matter, and you see analytics for everything in one dashboard.

Why NetGenius OS and not a standalone bot

  • It's not just a WhatsApp chatbot: it's an AI agent inside a complete platform, so the lead that comes through chat goes straight to your CRM, your quote and your payments, with no copy-paste.
  • True omnichannel: WhatsApp, Telegram, Instagram, Facebook and web chat in one inbox, with the same agent and the same customer context.
  • You close the full cycle, from first message to payment: the AI quotes, books and hands off; you generate budgets, collect with Mercado Pago and track income and profit per project in the same place.
  • Trained on your own data (RAG) to answer with real facts about your business, not generic replies or rigid menus that frustrate customers.
  • We're Chilean, based in Los Ángeles (Biobío). Connect via QR or official API, multi-tenant with your data isolated and an audit log: the code and the data are yours.

FAQ

How do I connect my WhatsApp to the AI agent?+

Two ways: scan a QR code just like WhatsApp Web, or connect the official WhatsApp Business API. You pick whichever fits your business. Telegram connects with the bot token and web chat installs with a single line of code.

Does the AI agent for WhatsApp replace my team?+

No, it empowers it. The AI replies instantly 24/7, qualifies leads, books and quotes, but hands off to a person whenever the conversation calls for it, with full context. Your team stops repeating the same answers and spends its time closing sales.

How smart is it? Is it a menu bot?+

It's not a rigid decision-tree bot. The assistant understands natural language and answers with the real information from your business because you train it on your knowledge base (RAG): documents, prices, services and FAQs. It speaks in your brand voice.

How much does it cost? What plans are there?+

NetGenius OS has Básico, Pro, Distribución and Full plans, with pricing on request based on your company's size and needs. The AI agent for WhatsApp is included inside the platform. Message us on WhatsApp at +56 9 9775 0151 and we'll guide you.

Is my data and my customers' data secure?+

Yes. The platform is multi-tenant: each organization is isolated and has an audit log. The code and data belong to the client. You decide what information the agent uses to respond.

Is it only for WhatsApp?+

No. The same agent and your team also handle Telegram, Instagram, Facebook and your site's web chat from a single omnichannel inbox, with each customer's history and context unified.

Put your AI agent to work on WhatsApp today

Try it at app.netgenius.cl or talk to our team on WhatsApp at +56 9 9775 0151. We'll show you how the agent handles, qualifies and quotes for you, right inside your CRM.