An AI assistant answers your WhatsApp instantly, day and night: it replies to questions, qualifies leads, books appointments and builds quotes, and hands off to a person when needed. Trained on your own data (RAG). And because it lives inside NetGenius OS, every conversation lands in your CRM, ready to close.
Real NetGenius OS capabilities. The AI understands natural language, not rigid menus.
The assistant answers instantly on your WhatsApp with your company's tone and information, day, night and weekends. Trained on your knowledge base (RAG): documents, prices, services and FAQs.
It spots who's a real prospect, asks the key questions and scores them. With automations, it follows up with anyone who goes quiet and rescues cold leads automatically.
The AI offers and books appointments 24/7 based on your availability and syncs your calendar. It also builds budgets and proposals in minutes so the customer gets their quote without waiting.
When a query calls for it, the agent passes the conversation to a member of your team with the full context and customer history. The AI empowers your team, it doesn't replace it.
WhatsApp, Telegram, Instagram, Facebook and web chat in a single inbox, with history per customer. Your team replies from one place, without jumping between apps or phones.
Every conversation feeds your drag-and-drop pipeline. From there you advance the lead, generate the quote and get paid with Mercado Pago payment links, all inside the same platform.
Connect your number through the official WhatsApp Business API (we are a Meta Tech Provider) and add Instagram, Messenger, Telegram and web chat (1 line of code) to the same inbox.
Load your knowledge base (services, prices, hours, FAQs) with RAG and set its tone. The agent learns to reply in your brand voice and to know when to hand off to a person.
The agent handles WhatsApp 24/7, qualifies, books and quotes, and drops every lead into your CRM. Your team takes the conversations that matter, and you see analytics for everything in one dashboard.
NetGenius OS is a product of NetGenius Soluciones Tecnológicas SpA, a Meta Tech Provider. The recommended way to connect WhatsApp, Instagram and Messenger is through their official APIs: each business authorizes its own accounts with its own login and can revoke access at any time.
Your business number connected through the integration Meta authorizes, not through a phone with WhatsApp Web left open.
Direct messages from your professional account and your page's conversations, in the same inbox.
You connect with your own Meta login. We never ask for your passwords.
Through the official WhatsApp Business API, the recommended way: we are a Meta Tech Provider and you connect your number with your own login. You can also link it by QR code, like WhatsApp Web, but we do not recommend it for business use because WhatsApp may restrict numbers that use unofficial connections. Telegram connects with the bot token and web chat installs with a single line of code.
No, it empowers it. The AI replies instantly 24/7, qualifies leads, books and quotes, but hands off to a person whenever the conversation calls for it, with full context. Your team stops repeating the same answers and spends its time closing sales.
It's not a rigid decision-tree bot. The assistant understands natural language and answers with the real information from your business because you train it on your knowledge base (RAG): documents, prices, services and FAQs. It speaks in your brand voice.
NetGenius OS has Básico, Pro, Distribución and Full plans, with pricing on request based on your company's size and needs. The AI agent for WhatsApp is included inside the platform. Message us on WhatsApp at +56 9 9775 0151 and we'll guide you.
Yes. The platform is multi-tenant: each organization is isolated and has an audit log. The code and data belong to the client. You decide what information the agent uses to respond.
No. The same agent and your team also handle Telegram, Instagram, Facebook and your site's web chat from a single omnichannel inbox, with each customer's history and context unified.
Try it at app.netgenius.cl or talk to our team on WhatsApp at +56 9 9775 0151. We'll show you how the agent handles, qualifies and quotes for you, right inside your CRM.
Every feature works inside the same platform and shares the same customer history.